PokerJudge Support Center — Account, Billing & Technical Help
Contact PokerJudge support for account, billing, privacy and technical issues. See response times, troubleshooting details and the information to include in a report.
Contact and Response Times
Email [email protected] for general account questions, [email protected] for privacy requests, and [email protected] for reproducible technical problems. Support mail is monitored every day; normal requests are usually answered within 24 hours.
Account and Billing Help
For subscription changes, include the email used for your PokerJudge account and the plan involved, but never send a password, full card number or authentication token. Password resets should be started from the sign-in page.
Reporting a Technical Problem
Include the page URL, exact steps that reproduce the problem, expected result, actual result, device, operating system and browser version. A screenshot and the approximate time of the error help the team find the matching log entry.
Privacy and Security
Use [email protected] for data access or deletion requests. PokerJudge support will not ask for your password. Remove hand-history information you do not want to share before attaching a file.